Officer & post assignment
Deploy officers to gates, searches, detainments, and escorts — every job has a reference and assignee.
Security dispatch software UK
Prove who you sent — before the client calls on Monday.
Assign officers from the desk. They see the job on their phone. Every deployment logged — so when the client asks who you sent, you have an answer. Shopping centres can add patrols, bans, and visitor passes on the same tenant.
- ~486,000 active SIA licence holders — built for how officers actually work on shift
- Event or permanent desk — £10/date or £49/month site licence
- Incident records — who assigned whom, for client debriefs and coordination (see security page)
What security dispatch teams need from CAD
Messages on one timeline
Incident updates and radio log on one timeline — stop chasing status in five apps.
Record of who did what
Who assigned whom, when status changed, and what was said — exportable operational record.
Also dispatching medical or running events?
Workforce compliance before you roster
The spreadsheet on a shared PC isn't a compliance system. Workforce keeps SIA licences, DBS checks, and training certs in one staff bank — so you see gaps before control books the shift.
Document tracking
SIA, DBS, first aid, and custom document types with expiry dates and upload storage.
Expiry warnings
Flag licences expiring soon or already lapsed — before someone turns up on gate without a valid badge.
Roster with confidence
Skills and compliance status per person. Know who's cleared for the site you're covering.
Explore security dispatch on CritiCall Ops
live demo — full CAD, MDT, security module, and record of who did what.