Customer hub

Sign-in & support

Sign in to CAD or MDT for dispatch operations. Support tickets, email, and live chat are on our support page.

Report a bug

Use the dedicated form for reproducible defects in CAD, MDT, or this website. Reports are emailed to our team.

Report a bug

Not onboarded yet?

We don't offer self-checkout on this site. Tell us about your operation and we'll agree a pilot, send paperwork, and invoice you directly.

  1. Request a pilot or email contact@criticallops.co.uk
  2. We provision your tenant and send your agreement and invoice
  3. Return here to sign in and get support