Live incident queue
Log medical, security, and welfare jobs with references every controller sees — no forked workbook at peak.
Event dispatch software UK
Gates open in an hour. Is your desk ready?
One desk for medical and security jobs — assign crews, message field teams, and keep the same call reference when the headline act kills the Wi‑Fi.
- The same job on desk and phone — controllers and field teams share the same references
- Peak-load ready — built for Glastonbury-scale presentation rates (~13 per 1,000 guests)
- £10 per event date after a live demo
Why spreadsheets die at gates open
Spreadsheets and group chats break at gates open. Event dispatch needs a proper CAD: daily call references, assignee on every job, timestamped record of who did what, and field updates that sync when masts recover.
Assign medics & security
Resource columns for crews, posts, and vehicles — three clicks to assign and message.
Offline-ready MDT
Field teams queue status updates when signal drops; controllers keep the master queue on a solid link.
Plan the event, then run it live
Build the operation in Planning — venue, dates, site contacts, documents, roster, and resource lineup. When gates open, flip it live and dispatch on the same event. No copying refs into a second system.
Operation setup
Customer, venue, locations, and key contacts — everything the night team asks for at 22:00, captured upfront.
Roster & map lineup
Assign posts and resources on the site map before the shift. Controllers start with a plan, not a blank screen.
Template & go live
Save last year's festival as a template. Mark the operation live and open CAD on the same queue.
Related dispatch solutions
Same platform — sector pages for the teams you dispatch alongside events.
- Security dispatch software — SIA event and site cover
- Event medical dispatch — triage and crew assignment
- Ambulance CAD — private event medical and standby teams
Run your next event on CritiCall Ops
Live demo — full CAD, MDT, and modules. Then £10 per event date.